UtleysUtleys LLC
Platform Modernization · Tier 01 Advisory

Utleys: one audit, one confident decision.

Utleys makes the world’s finest primary and secondary packaging prototypes out of Woodside, NY — 3D printing, CNC, fabrication, molds, finishing, the full shop. Their business ran on an aging Sage 100 with no documented requirements and no way to weigh a replacement. Six months of weekly advisory sessions produced the full decision package: end-user pain-point matrix, business + technical requirements, Odoo implementation roadmap with timeline and budget, and a Sage-vs-Odoo ROI and TCO analysis.

8/8
Scoped advisory deliverables shipped — from pain-point matrix to ROI/TCO — decision-ready in six months
The challenge

An aging Sage 100, undocumented requirements, and no defensible way to evaluate a replacement.

What shipped

Deep current-state audit · end-user pain-point matrix · BRD + TRD · Odoo roadmap, timeline + budget · infrastructure cost analysis.

The result

Full software selection with ROI + TCO analysis · 5.0 verified · a named reference who says "contact me."

Industry
Packaging prototypes
Location
Woodside, NY
Engagement
Apr – Oct 2023
Platform
Sage 100 → Odoo (advisory)
Motions
Discover · Advisory
Discover
Apr 2023 · Sage 100 audit
Configure
Weekly sessions · workflow analysis
Integrate
Pain matrix · BRD + TRD
Operate
Oct 2023 · roadmap + ROI/TCO
01 / The situation

What was actually happening.

A high-mix prototype shop — dozens of processes from CNC to vacuum metalizing — running its business on Sage 100. Requirements lived in people’s heads, end-user pain had never been mapped, and there was no honest basis to compare staying on Sage against moving to Odoo. The risk wasn’t picking the wrong platform; it was deciding blind.

02 / Pain point matrix

Where it hurt most.

Operational impact → Frequency → Monitor Critical Low priority Fix fast
1
2
3
4
  • 1Aging Sage 100The system of record drifting behind a fast-moving, high-mix shop floor.
  • 2Undocumented requirementsBusiness and technical requirements lived in heads, not documents — unauditable.
  • 3End-user pain unmappedNo structured view of where the day-to-day actually hurt — until the pain-point matrix.
  • 4No ROI basis to decideSage vs. Odoo was a guess without TCO and infrastructure cost analysis.
03 / What we shipped

The work, in motion.

Pure Tier 01 advisory — the assessment motion, by the book. Weekly working sessions through a deep analysis of the Sage 100 environment, the product line, and the business workflow. Every finding documented, every requirement mapped to the candidate platform, every cost modeled. The deliverable wasn’t a recommendation memo — it was a decision package the leadership team could defend.

OS modules used Pain-point matrixBRD + TRDRoadmap + budgetROI / TCO model
SAGE 100current-state audit DECISION PACKAGE Pain-point matrix BRD + TRD Requirement mapping Infra cost analysis ODOO ROADMAPROI + TCO · budget APR → OCT 2023 · WEEKLY SESSIONS
{{VIDEO — advisory walkthrough · awaiting capture}}
{{GIF — pain-point matrix build}}
{{GIF — ROI/TCO comparison view}}
The advisory motion, end to end: audit in, defensible decision out.
04 / The ROI

Measured, not promised.

8/8
Scoped deliverables shipped — analysis through ROI, nothing dropped
5.0
Verified Clutch rating — quality, schedule, cost, willingness to refer
6 mo
From first audit session to decision-ready roadmap, ROI, and TCO

The cheapest phase of any ERP project is the one where you decide with evidence.

In their words

“The project management was excellent. Close personal relationship — no cold big business feel. Feel free to contact me.”

John Utley · VP & Principal, Utleys LLC · verified Clutch review, May 2024
Under the hood
Sage 100 auditOdoo requirement mappingROI + TCO analysisRoadmap · timeline · budget

Advisory-only scope: no system was touched. The audit mapped every Sage 100 workflow and end-user pain point against Odoo module capabilities, with infrastructure costs modeled for both paths — the same assessment motion that opens every Platform Modernization engagement.

5.0verified · named reference · “no cold big business feel” — John Utley, Utleys LLC

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