JLG · Automotive Intelligence
Intelligent Automation · Partner delivery

JLG: data analysis left Excel for good.

JLG is an automotive intelligence consultancy in Basingstoke, England. When their customer needed data management and analysis software, JLG brought us in — the partner motion. Before a line of code: working sessions to pin down what was actually needed and evaluate approaches. Then a custom platform with a heavily customized data-upload process built around their very specific data — delivered in four months, ending the era of analyzing the business in Excel.

4 mo
Concept to delivered custom data platform — viability evaluated before development, not after
The challenge

A customer's business data trapped in Excel analysis, with a data process too specific for anything off the shelf.

What shipped

Approach evaluation → custom data management + analysis software → heavily customized upload pipeline.

The result

"Clarity in decision-making" · significant time saved · 5.0 verified across every category.

Industry
Automotive consulting
Location
Basingstoke, England
Engagement
Nov 2021 – Feb 2022
Platform
Custom software
Motions
Discover · Configure · Integrate
Discover
Nov 2021 · needs + viability
Configure
Approach evaluation
Integrate
Custom build + data pipeline
Operate
Feb 2022 · delivered
01 / The situation

What was actually happening.

The end customer ran business analysis in Excel — slow, manual, and opaque at decision time. The data process was “very specific,” so off-the-shelf tools didn’t fit. And JLG’s director, by his own description “not technically oriented,” needed a partner who could carry the technical side and explain every step in plain language.

02 / Pain point matrix

Where it hurt most.

Operational impact → Frequency → Monitor Critical Low priority Fix fast
1
2
3
4
  • 1Analysis trapped in ExcelEvery business decision waited on manual spreadsheet work.
  • 2Too specific for off-the-shelfA data process no packaged tool could model — the upload pipeline had to be built custom.
  • 3Scope not yet defined"Helped me determine exactly what I needed" — the requirements themselves needed building.
  • 4Non-technical buyerNeeded every process and challenge explained in depth, not jargon.
03 / What we shipped

The work, in motion.

Consultative before constructive: working sessions to determine exactly what was needed and evaluate approaches — before development started. Then the build, with the data-upload process heavily customized to the customer’s specific data. Delivered through a consultancy partner: JLG owned the relationship, we carried the engineering — the same partner motion that runs in Incipient OS today.

OS modules used Data ingestionAnalysis viewsDecision reportingPartner delivery
EXCEL · MANUAL ANALYSIS CUSTOM PLATFORM Custom ingestion Managed data Analysis views DECISIONSat a glance NOV 2021 → FEB 2022 · PARTNER-DELIVERED
{{VIDEO — platform walkthrough · awaiting capture}}
{{GIF — custom data upload flow}}
{{GIF — analysis dashboard}}
Spreadsheet archaeology to decisions at a glance — in one quarter.
04 / The ROI

Measured, not promised.

4 mo
November concept to February delivery — viability proven before the build
5.0
Verified Clutch rating — quality, schedule, cost, willingness to refer
0
Excel sheets left in the analysis workflow — "it saves them a lot of time"

The end product came out better than the client envisioned — his words, not ours.

In their words

“They ensured they met my needs while pushing the project boundaries to improve the final outcome — they don’t deliver generic results. Their consultative approach and ideas made the end product better than I envisioned. Incipient Corp. is a great company to work with.”

Jason Grenham · Director, JLG Automotive Intelligence · verified Clutch interview, Apr 2022
Under the hood
Custom softwareData pipelineAnalytics + reportingPartner motion

Bespoke data management and analysis application with a custom ingestion pipeline shaped to the customer's specific data structures. White-label delivery through the consultancy: JLG fronted the relationship, Incipient engineered — project tracked transparently via SharePoint.

5.0verified · phone interview · “they don’t deliver generic results” — Jason Grenham, JLG

Running into the same wall?

Start a conversation →