Crown Sign SystemsCrown Sign Systems
Platform Modernization · Odoo ERP

Crown Sign Systems: three systems became one.

Crown designs, manufactures, and installs architectural signage and wayfinding out of Mount Vernon, NY. Their operations ran across three disconnected platforms — Job Shop ERP for manufacturing, Monday.com for projects, QuickBooks for accounting. Over twelve months we ran discovery, recommended the platform, implemented 10 Odoo modules with a live test environment the whole way, and migrated all three systems into one — with a custom sign estimator no off-the-shelf ERP could give them.

3→1
Three platforms consolidated into one ERP — verified 5.0 on quality, schedule, cost, and willingness to refer
The challenge

Manufacturing, projects, and accounting on three segmented platforms — consolidated information "took too much time to be useful."

What shipped

10 Odoo modules · custom sign-estimation widget · automated PO/MO/WO from sales order confirmation · 3-platform data migration.

The result

One ERP replacing three applications · 5.0 verified across every Clutch category · Phase 2 planned.

Industry
Architectural signage
Location
Mount Vernon, NY
Engagement
May 2023 – Apr 2024 → AMS
Platform
Odoo · 10 modules
Motions
All four motions
Discover
Mid-2023 · current-state + selection
Configure
2023–24 · 2-3 sessions/wk, live test env
Integrate
Early 2024 · UAT + 3-platform migration
Operate
Apr 2024 · go-live → support + Phase 2
01 / The situation

What was actually happening.

In their Controller’s words: consolidating information across the three platforms “simply took too much time for it to be useful.” Estimating custom signs — different types, materials, templates — lived outside any system. Purchasing wrestled with unit-of-measure conversions and wastage on every vendor PO. And construction-industry progressive billing didn’t fit anything off the shelf.

02 / Pain point matrix

Where it hurt most.

Operational impact → Frequency → Monitor Critical Low priority Fix fast
1
2
3
4
  • 1Three segmented platformsManufacturing, projects, and accounting never in one place — every consolidated view was manual.
  • 2Manual sign estimationCustom sign building from templates had no system path to a sales order.
  • 3Reporting too slow to use“Took too much time to consolidate for it to be useful” — the Controller, verbatim.
  • 4UOM & wastage purchasingUnit conversions and material wastage managed by hand on vendor POs and production planning.
03 / What we shipped

The work, in motion.

Discovery first — survey the operation, map current state to desired state, recommend the platform. Then implementation at 2-3 working sessions a week with a live test environment from day one: “we were not just discussing options in theory — we had hands-on access to solutions as they were implemented.” UAT across every module, then a three-platform data migration into one system of record.

OS modules used Estimator widgetProject rollupLive dashboardsProgressive billing
Job Shop ERP Monday.com QuickBooks ONE ODOO ERP 10 MODULES · ESTIMATE → INSTALL RETIRED · APR 2024
{{VIDEO — estimator widget walkthrough · awaiting capture}}
{{GIF — sign estimate → sales order flow}}
{{GIF — project rollup dashboard}}
One platform, one record — from estimate to install.
04 / The ROI

Measured, not promised.

3→1
Applications consolidated — Job Shop ERP, Monday.com, QuickBooks retired
5.0
Verified Clutch rating — quality, schedule, cost, and willingness to refer
1 SO
Confirmation now auto-generates POs, MOs, and work orders through configured routing

The information that was too slow to be useful is now the dashboard the business runs on.

In their words

“They listened to our goals, effectively transformed our requests into workable solutions, and offered recommendations and insights — all while moving the process forward. When working with Incipient there is a sense that both teams are working together. Their ‘we are in this together’ approach set them apart.”

Controller, Crown Sign Systems · verified Clutch review, May 2024
Under the hood
Odoo · 10 modulesCustom Estimator WidgetProgressive billingAuto PO/MO/WO routing

Job Shop ERP, Monday.com, and QuickBooks fully retired — data from all three migrated into a single Odoo environment. Detailed routing and operation configurations drive automated purchase orders, manufacturing orders, and work orders from a single sales-order confirmation. Phase 2 (Field Service) scoped during implementation.

5.0verified on Clutch · “we are in this together” — Controller, Crown Sign Systems

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