Customer Service Key Capabilities

Digital innovation has changed the landscape of every industry. With increased customer knowledge and commoditized products and services, businesses are focusing on customer experience to develop key differentiators from their competition. Microsoft Dynamics 365 enables consistent experiences across any combination of self- and assisted service engagements, so your customers can get a quality experience every time and Incipient Corp. can help. Contact us today.

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Day in the life Retail

Retail can be demanding, that’s why you need a business-class email provider that can keep up. Microsoft business-class email allows you to keep track of all your moving parts and communicate quickly with employees, suppliers, and customers. Your time is valuable, let Incipient Corp. help you make the most of it. Contact us for information on how we can help you integrate Microsoft business-class email.

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7 ways to work smarter in the cloud

“7 ways to work smarter in the cloud” is an eBook that shows your nonprofit customers how they can improve communication and teamwork to accelerate their mission and drive greater impact. Microsoft Office 365 makes it easier to create, share, and work together wherever they are, on any device. For more information on Microsoft nonprofit solutions, please contact us.

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Beyond overhead: Donor expectations for driving measurable impact with technology

Microsoft conducted an extensive survey and found that donors and funders are more likely to contribute to a nonprofit that can show how it is using technology to run its programs in a better way. This report summarizes the results of this global survey, provides examples of nonprofits investing in technology, and explores how technology is contributing to organizational impact. Additionally, “Beyond overhead…” offers actionable guidance for building a technology investment strategy that meets the needs of the nonprofit organization and its donors. It should be downloaded and reviewed by your team, and also shared on social media with customers.

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